The Future of Customer Experience for Contact Centre services, big and small

Athena AI: putting the 'art' into 'artificial intelligence'
Discover Athena AI, Connex's innovative AI designed to reshape customer engagement. Athena's flagship features - AI Agent, AI Guru, AI Analytics, Automatic Speech Recognition & Text-To-Speech - redefine the possibilities of communication by enhancing internal processes and transforming interactions.
Product Overview
AI Agent
Deploy intelligent AI to handle customer queries, streamlining communication and improving overall customer satisfaction by ensuring swift and accurate responses.
AI Guru
Empower your teams with AI Guru, the intelligent in-house LLM designed to streamline user processes and boost productivity with instant query resolution.
AI Analytics
Empower agents with real-time insights and suggestions, optimising performance by enabling them to provide informed and efficient support and elevating the quality of customer interactions.
Text-To-Speech
Transform written content into lifelike spoken words, enhancing accessibility and engagement, and resulting in a more inclusive and satisfying customer experience.
Automatic Speech Recognition
Automate call interactions seamlessly, providing efficient and convenient voice-based services that reduce response times and enhance overall customer engagement.
If you have any questions about 'Next Generation' Contact Centre Services - you need look no further, drop us an email and we'll set up a call to scope and quote for you: info@synctive.ie